Converge Coffee
Learn from Experts Like They Were Right Across a Coffee Table
Displaying Episode 71 - 80 of 104 in total of Converge Coffee with the tag “customer experience”.
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Episode 73: Building a Listening Culture to Redefine Sales and Customer Experience
October 23rd, 2020 | Season 4 | 43 mins 49 secs
adam grossman, b2b sales, customer experience, the selling factory
In this episode, Sean sits down with Adam Grossman, co-founder of the Selling Factory. They dive into why he helped start the Selling Factory. They go deeper into what Selling Farm Systems are and how companies are taking advantage. Adam also gives some insight on the companies success and his perspective coming from a background being a rabbi and transitioning into B2B sales.
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Episode 72: How to Build an Incredible Mindset Using Techniques like Meditation, Mindset, and Visualization.
October 23rd, 2020 | Season 4 | 19 mins 29 secs
customer experience, dreamfuel, kevin bailey, messaging
In this episode, Sean sits down with Kevin Bailey, CEO of Dreamfuel. They dive into why Kevin started Dreamfuel. They go deeper into mindset training and how our mind impacts our daily lives. Kevin also gives some great examples how saw past mental blocks to achieve through his services.
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Episode 71: Understanding the Development Mind to Help Consumers
October 23rd, 2020 | Season 4 | 24 mins 53 secs
consumer experience, customer experience, lumavate, mobile matters, no code, real marketers podcast, stephanie cox
In this episode, Sean sits down with Stephanie Cox, VP of Sales and Marketing at Lumavate. They dive into what's new what No Code means and how Lumavate has leveraged this. They go deeper into progressive web apps and how companies are taking advantage. Stephanie also gives insight from her podcast, Mobile Matter, and hints on Real Marketers podcast the company released this year.
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Episode 70: Testing Fast and Not Failing Fast
October 23rd, 2020 | Season 4 | 18 mins 48 secs
bonjoro, customer experience, marketing lessons, matt barnett, messaging
In this episode, Sean sits down with Matt Barnett, Papa Bear at Bonjoro. They dive into Matt's early days in his career and the school of hard knocks. They go deeper into from these early lessons and how Matt and his team figured how ways to align their messaging to deliver a great customer experience. The company is primarily remote and he gives some advice on how to build a culture and keep customers wanting more.
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Episode 68: Establishing a Focus Around Your Branding and Your Customers
October 23rd, 2020 | Season 4 | 17 mins 3 secs
customer experience, integrated sports nutrition, marketing lessons, mike strohl, red leaf nutrition
In this episode, Sean sits down with Mike Strohl, co-founder of Integrated Sport Nutrition and Red Lead Nutrition. They dive into why Mike started a nutrition company and his perspective not coming from the nutrition and fitness world. They go deeper into what marketing lessons Mike and his company faced early on and how they pivoted. Mike mentions some pretty amazing stuff about what is on the horizon for his company while still saying true to their mission - helping customers become their healthiest versions.
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Episode 67: Understanding the Customer Journey Through Your Design and Technology - Customizing the Journey While Systematizing
October 23rd, 2020 | Season 4 | 25 mins 2 secs
chip wade, customer experience, design, digital interactive technology, marketing tech, marketing technology, martech, technology, wade works creative
In this episode, Sean sits down with Chip Wade, owner and lead designer at Wade Works Creative. They dive into Chip's unique background with mechanical engineering and how that has transformed his company's unique value add to customers. They do deeper into the future of digital interactive technology and how that is transforming the home experience. Chip shares what his tech can do and how aligning that with the right messaging helps customers.
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Episode 63: Helping Brands the Market Products in the "Elephant in the Room" Marketplace
October 23rd, 2020 | Season 4 | 26 mins 24 secs
amazon marketing, amazon marketplace, b2c marketing, customer experience, dtc marketing, peter lazarz, supply kick, technology
In this episode, Sean sits down with Peter Lazarz, VP of Marketing at SupplyKick. They dive into B2C marketing and what makes that different than B2B in his former roles. They go deeper into how companies can compete on Amazon's marketplace platform. Peter gives some great fundamental tips on how to be successful selling on Amazon.
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Episode 54: Building an Experience rather than a Solution
November 15th, 2019 | Season 3 | 25 mins 5 secs
customer experience, kate swanson, membership experience, zworks
In this episode, Sean sits down with Kate Swanson, Executive Director of zWORKS, a co-working and entrepreneurial center in Zionsville, Indiana and former Executive Director of the Mitch Daniels Leadership Foundation. They dive into fostering an entrepreneurial community is so important to the economic growth of an area. They go deeper what makes co-working spaces work and how to harness community partners' benefits.
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Episode 51: Marketing Isn't Only to Your Customers. Employees Matter Too.
October 25th, 2019 | Season 3 | 19 mins 31 secs
customer experience, employee engagement, ironstrike, messaging, myra cocca, strategic communications
In this episode, Sean sits down with Myra Cocca, Founding Principal of IronStrike, a strategic communications firm based in central Indiana. They dive into why Myra started her company. They go deeper into what is the connection between strong employee engagement and customer experience and how strategic communications is rooted in good customer experience.
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Episode 50: Marketers Arent the Only Storytellers
October 18th, 2019 | Season 3 | 24 mins 39 secs
customer experience, marketing messaging, wes windham, woven, woven teams
In this episode, Sean sits down with Wes Windham, Founder and CEO at Woven- Evidence-based developer hiring platform. They dive into why Wes wanted to get into help solve the hiring process with Woven. They go deeper into why storytelling is the key to a good hiring process as either an interviewer or candidate.