Episode 30

How to Build Customer Journeys with Actionable Tech

00:00:00
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00:22:28

November 9th, 2018

22 mins 28 secs

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About this Episode

In this episode, I sit down with Claudyne Wilder, president of Wilder Presentations and founder of TorchMetrics. We dive into why presenters need to communicate clearly. Claudyne explains - in her vast experience - there aren't any tools to give customer journeys and actionable ways to improve on weaknesses and strengths. We talk about why TorchMetrics improves the customer experience for presenters to be better, clearer communicators for their organizations and themselves.