Converge Coffee

Episode 23: How to Focus on the Customer through the Sales and Delivery Process

September 21st, 2018

In this episode, I sit down with Joe Mills, business development manager at Element Three and co-owner of Summit Fitness. We dive into what companies should look for in marketing agencies when doing a request for proposal (RFP). Joe explains how the bad way and the good way do a RFP. The situation comes down to customer experience. Whether you sign with a company or not, Joe sees where the client is a right for the company.