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Displaying 1 item of Converge Coffee with the tag "strategic communications".
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Episode 51: Marketing Isn't Only to Your Customers. Employees Matter Too.
October 25th, 2019 | Season 3 | 19 mins 31 secs
customer experience, employee engagement, ironstrike, messaging, myra cocca, strategic communications
In this episode, Sean sits down with Myra Cocca, Founding Principal of IronStrike, a strategic communications firm based in central Indiana. They dive into why Myra started her company. They go deeper into what is the connection between strong employee engagement and customer experience and how strategic communications is rooted in good customer experience.