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Displaying 1 Episode of Converge Coffee with the tag “peter birsinger”.
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Episode 95: How Focusing on One Segment Maximizes Customer Experience
March 19th, 2021 | Season 5 | 26 mins 6 secs
customer experience, peter birsinger, podcasting, podscribe, technology
In this episode, Sean sits down with Peter Birsinger, CEO & Founder at Podscribe. They dive into why Peter started Podscribe and how the company has evolved. They go deeper into how Peter leads the company on balancing tech improvements while delivering great customer experience. Peter shares insights on what podcasters should focus on this year (2021) and how Podscribe has evolved in more detail to help more podcasters with their transcriptions. Peter's chill, focused, and dry humored vibe shows in his tone and is represented in his passion to help podcasters and pushing life to the max while helping his employees and customers.