Converge Coffee
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Displaying 1 Episode of Converge Coffee with the tag “ben walker”.
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Episode 28: Great Customer Experience Starts with the Employees to Market the Business
October 26th, 2018 | Season 2 | 16 mins 32 secs
ben walker, customer experience, podcast transcription, transcription outsourcing
In this episode, Sean sits down with Ben Walker, CEO of Transcription Outsourcing. They dive into why customer experience is so important in the transcription world. Ben dives deeper on what markets need transcriptions the most and how his business grew. They dive deeper in the customer experience starts with the employees. That is where great marketing happens.