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    <title>Converge Coffee - Episodes Tagged with “Venture Capital”</title>
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    <pubDate>Fri, 24 Feb 2023 10:45:00 -0500</pubDate>
    <description>Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from lessons they learned. You get each speaker's actionable insights and feel their passion like you were sitting right across the coffee table. 
This podcast is about building a strong customer experience (CX) community. Each episode will be packed with information at your fingertips. Think of this podcast as talking to the speaker right across the table and walk away with content to actually use. No more list posts because most people struggle with implementation. This is about proving CX through small, simple actionable ideas that make huge impacts.
We dive deeper in the 4 go to market (GTM) success cores to achieve and prove customer experience: Messaging, Design, Tech, and Experience. These 4 essentials don't only apply to marketing. Guests have marketing, sales, customer experience, revops, recruiting, data, and product backgrounds. Today, each business function grows either through customers or employees converging back to those 4 success cores.
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    <itunes:subtitle>Learn from Experts Like They Were Right Across a Coffee Table</itunes:subtitle>
    <itunes:author>Sean Sullivan</itunes:author>
    <itunes:summary>Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from lessons they learned. You get each speaker's actionable insights and feel their passion like you were sitting right across the coffee table. 
This podcast is about building a strong customer experience (CX) community. Each episode will be packed with information at your fingertips. Think of this podcast as talking to the speaker right across the table and walk away with content to actually use. No more list posts because most people struggle with implementation. This is about proving CX through small, simple actionable ideas that make huge impacts.
We dive deeper in the 4 go to market (GTM) success cores to achieve and prove customer experience: Messaging, Design, Tech, and Experience. These 4 essentials don't only apply to marketing. Guests have marketing, sales, customer experience, revops, recruiting, data, and product backgrounds. Today, each business function grows either through customers or employees converging back to those 4 success cores.
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    <itunes:keywords>marketing, messaging, design, technology, martech, marketing technology, customer experience, cx, buyer experience, employee experience, customer buying journey, marketing success, customer success, proving customer experience, proving cx, prove customer experience, prove cx, go to market operations, gtm ops, go to market, gtm, go to market strategy, gtm strategy, abm, account based marketing, abx, account based experience</itunes:keywords>
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      <itunes:name>Sean Sullivan</itunes:name>
      <itunes:email>sean@convergecoffee.co</itunes:email>
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  <title>Episode 126: How Companies Do Not Need to Sacrifice Great Customer Experience for Profit</title>
  <link>https://www.convergecoffee.co/126</link>
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  <pubDate>Fri, 24 Feb 2023 10:45:00 -0500</pubDate>
  <author>Sean Sullivan</author>
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  <itunes:episode>126</itunes:episode>
  <itunes:title>How Companies Do Not Need to Sacrifice Great Customer Experience for Profit</itunes:title>
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  <itunes:season>6</itunes:season>
  <itunes:author>Sean Sullivan</itunes:author>
  <itunes:subtitle>In this episode, Sean sits down with Kasten Spethmann, business strategist and fractional executive. She is a retired professional windsurfer, recovering Venture Capitalist, non-conforming, near death surviving, adventure seeking, lifelong learning, and nomad entrepreneur. Kasten now coaches founders with tactical advice, tough love, and experiential insight. She hopes to inspire others to break societal expectations, stop sacrificing their true identity/calling and live by their own rules as they build exceptional businesses. They go deeper into her experiences and how over automation led to a downfall in doing right by customers. Kasten gives some great insights how to sustainably, scale companies while doing right by people. She even gives more insight how she co-built a company in a predatory industry and disrupted it. Her tone gives off a passionate, yet very good disruptive tone knowledge about creating wealth AND still doing right by people. She states that she is a sophisticated rebel. Kasten gets deep on how she was treated throughout her life and stuck to her who she has been to help others.
More About Kasten. https://www.linkedin.com/in/kastenspethmann/</itunes:subtitle>
  <itunes:duration>28:19</itunes:duration>
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  <description>In this episode, Sean sits down with Kasten Spethmann, business strategist and fractional executive. She is a retired professional windsurfer, recovering Venture Capitalist, non-conforming, near death surviving, adventure seeking, lifelong learning, and nomad entrepreneur. Kasten now coaches founders with tactical advice, tough love, and experiential insight. She hopes to inspire others to break societal expectations, stop sacrificing their true identity/calling and live by their own rules as they build exceptional businesses. They go deeper into her experiences and how over automation led to a downfall in doing right by customers. Kasten gives some great insights how to sustainably, scale companies while doing right by people. She even gives more insight how she co-built a company in a predatory industry and disrupted it. Her tone gives off a passionate, yet very good disruptive tone knowledge about creating wealth AND still doing right by people. She states that she is a sophisticated rebel. Kasten gets deep on how she was treated throughout her life and stuck to her who she has been to help others.
More About Kasten. https://www.linkedin.com/in/kastenspethmann/ 
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    <![CDATA[<p>In this episode, Sean sits down with Kasten Spethmann, business strategist and fractional executive. She is a retired professional windsurfer, recovering Venture Capitalist, non-conforming, near death surviving, adventure seeking, lifelong learning, and nomad entrepreneur. Kasten now coaches founders with tactical advice, tough love, and experiential insight. She hopes to inspire others to break societal expectations, stop sacrificing their true identity/calling and live by their own rules as they build exceptional businesses. They go deeper into her experiences and how over automation led to a downfall in doing right by customers. Kasten gives some great insights how to sustainably, scale companies while doing right by people. She even gives more insight how she co-built a company in a predatory industry and disrupted it. Her tone gives off a passionate, yet very good disruptive tone knowledge about creating wealth AND still doing right by people. She states that she is a sophisticated rebel. Kasten gets deep on how she was treated throughout her life and stuck to her who she has been to help others.<br>
More About Kasten. <a href="https://www.linkedin.com/in/kastenspethmann/" rel="nofollow">https://www.linkedin.com/in/kastenspethmann/</a></p>]]>
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    <![CDATA[<p>In this episode, Sean sits down with Kasten Spethmann, business strategist and fractional executive. She is a retired professional windsurfer, recovering Venture Capitalist, non-conforming, near death surviving, adventure seeking, lifelong learning, and nomad entrepreneur. Kasten now coaches founders with tactical advice, tough love, and experiential insight. She hopes to inspire others to break societal expectations, stop sacrificing their true identity/calling and live by their own rules as they build exceptional businesses. They go deeper into her experiences and how over automation led to a downfall in doing right by customers. Kasten gives some great insights how to sustainably, scale companies while doing right by people. She even gives more insight how she co-built a company in a predatory industry and disrupted it. Her tone gives off a passionate, yet very good disruptive tone knowledge about creating wealth AND still doing right by people. She states that she is a sophisticated rebel. Kasten gets deep on how she was treated throughout her life and stuck to her who she has been to help others.<br>
More About Kasten. <a href="https://www.linkedin.com/in/kastenspethmann/" rel="nofollow">https://www.linkedin.com/in/kastenspethmann/</a></p>]]>
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