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    <title>Converge Coffee - Episodes Tagged with “Union Square Consulting”</title>
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    <pubDate>Fri, 29 Sep 2023 10:00:00 -0400</pubDate>
    <description>Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from the lessons they learned. Every episode puts you right across the coffee table from your speaker. You'd be walking away with actionable insights you can actually use, not another list post no one implements. We dive deeper into the four go-to-market success cores that drive and prove customer experience: Messaging, Design, Tech, and Experience. These four essentials don't only apply to marketing. Guests bring backgrounds in sales, customer experience, RevOps, recruiting, data, and product because today, every business function grows through the same two forces: customers and employees converging back to those four cores. In three years, we built what was one of the world's top 1% downloaded podcasts with 250 human downloads per episode and an 80%+ consumption rate.</description>
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    <itunes:subtitle>Learn from Experts Like They Were Right Across a Coffee Table</itunes:subtitle>
    <itunes:author>Sean Sullivan</itunes:author>
    <itunes:summary>Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from the lessons they learned. Every episode puts you right across the coffee table from your speaker. You'd be walking away with actionable insights you can actually use, not another list post no one implements. We dive deeper into the four go-to-market success cores that drive and prove customer experience: Messaging, Design, Tech, and Experience. These four essentials don't only apply to marketing. Guests bring backgrounds in sales, customer experience, RevOps, recruiting, data, and product because today, every business function grows through the same two forces: customers and employees converging back to those four cores. In three years, we built what was one of the world's top 1% downloaded podcasts with 250 human downloads per episode and an 80%+ consumption rate.</itunes:summary>
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    <itunes:keywords>marketing, messaging, design, technology, martech, marketing technology, customer experience, cx, buyer experience, employee experience, customer buying journey, marketing success, customer success, proving customer experience, proving cx, prove customer experience, prove cx, go to market operations, gtm ops, go to market, gtm, go to market strategy, gtm strategy, abm, account based marketing, abx, account based experience</itunes:keywords>
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  <title>Episode 144: How Using Revenue Operations Strategies Improves Customer Experience</title>
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  <pubDate>Fri, 29 Sep 2023 10:00:00 -0400</pubDate>
  <author>Sean Sullivan</author>
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  <itunes:episode>144</itunes:episode>
  <itunes:title>How Using Revenue Operations Strategies Improves Customer Experience</itunes:title>
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  <itunes:season>6</itunes:season>
  <itunes:author>Sean Sullivan</itunes:author>
  <itunes:subtitle>In this episode, Sean sits down with Eddie Reynolds, Founder and CEO of Union Square Consulting. They dive into why Eddie started Union Square Consulting. They go deeper into his experience at Salesforce and Rev Ops views catapulted his success. Eddie gives some great insights on moving what to look for in scaling a company and reducing churn. His tone gives off an astute knowledge on how strategy and technical bridge together. Eddie gets deep on his love of math and how is childhood passions came about today.
More About Eddie. https://www.linkedin.com/in/edwardreynolds/</itunes:subtitle>
  <itunes:duration>35:03</itunes:duration>
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  <description>&lt;p&gt;In this episode, Sean sits down with Eddie Reynolds, Founder and CEO of &lt;a href="https://www.unionsquareconsulting.com/" rel="nofollow noopener"&gt;Union Square Consulting&lt;/a&gt;. They dive into why Eddie started Union Square Consulting. They go deeper into his experience at Salesforce and Rev Ops views catapulted his success. Eddie gives some great insights on moving what to look for in scaling a company and reducing churn. His tone gives off an astute knowledge on how strategy and technical bridge together. Eddie gets deep on his love of math and how is childhood passions came about today.&lt;br&gt;
More About Eddie. &lt;a href="https://www.linkedin.com/in/edwardreynolds/" rel="nofollow noopener"&gt;https://www.linkedin.com/in/edwardreynolds/&lt;/a&gt; &lt;/p&gt;
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  <itunes:keywords>eddie reynolds, union square consulting, revenue operations, rev ops, cx, customer experience</itunes:keywords>
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    <![CDATA[<p>In this episode, Sean sits down with Eddie Reynolds, Founder and CEO of <a href="https://www.unionsquareconsulting.com/" rel="nofollow noopener">Union Square Consulting</a>. They dive into why Eddie started Union Square Consulting. They go deeper into his experience at Salesforce and Rev Ops views catapulted his success. Eddie gives some great insights on moving what to look for in scaling a company and reducing churn. His tone gives off an astute knowledge on how strategy and technical bridge together. Eddie gets deep on his love of math and how is childhood passions came about today.<br>
More About Eddie. <a href="https://www.linkedin.com/in/edwardreynolds/" rel="nofollow noopener">https://www.linkedin.com/in/edwardreynolds/</a></p>]]>
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    <![CDATA[<p>In this episode, Sean sits down with Eddie Reynolds, Founder and CEO of <a href="https://www.unionsquareconsulting.com/" rel="nofollow noopener">Union Square Consulting</a>. They dive into why Eddie started Union Square Consulting. They go deeper into his experience at Salesforce and Rev Ops views catapulted his success. Eddie gives some great insights on moving what to look for in scaling a company and reducing churn. His tone gives off an astute knowledge on how strategy and technical bridge together. Eddie gets deep on his love of math and how is childhood passions came about today.<br>
More About Eddie. <a href="https://www.linkedin.com/in/edwardreynolds/" rel="nofollow noopener">https://www.linkedin.com/in/edwardreynolds/</a></p>]]>
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