app02 Thu, 17 Sep 2026 23:32:55 +0000 Fireside (https://fireside.fm) Converge Coffee - Episodes Tagged with “The Mad Optimist” https://www.convergecoffee.co/tags/the%20mad%20optimist Mon, 07 Oct 2019 10:00:00 -0400 Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from the lessons they learned. Every episode puts you right across the coffee table from your speaker. You'd be walking away with actionable insights you can actually use, not another list post no one implements. We dive deeper into the four go-to-market success cores that drive and prove customer experience: Messaging, Design, Tech, and Experience. These four essentials don't only apply to marketing. Guests bring backgrounds in sales, customer experience, RevOps, recruiting, data, and product because today, every business function grows through the same two forces: customers and employees converging back to those four cores. In three years, we built what was one of the world's top 1% downloaded podcasts with 250 human downloads per episode and an 80%+ consumption rate. en-us episodic Learn from Experts Like They Were Right Across a Coffee Table Sean Sullivan Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from the lessons they learned. Every episode puts you right across the coffee table from your speaker. You'd be walking away with actionable insights you can actually use, not another list post no one implements. We dive deeper into the four go-to-market success cores that drive and prove customer experience: Messaging, Design, Tech, and Experience. These four essentials don't only apply to marketing. Guests bring backgrounds in sales, customer experience, RevOps, recruiting, data, and product because today, every business function grows through the same two forces: customers and employees converging back to those four cores. In three years, we built what was one of the world's top 1% downloaded podcasts with 250 human downloads per episode and an 80%+ consumption rate. no marketing, messaging, design, technology, martech, marketing technology, customer experience, cx, buyer experience, employee experience, customer buying journey, marketing success, customer success, proving customer experience, proving cx, prove customer experience, prove cx, go to market operations, gtm ops, go to market, gtm, go to market strategy, gtm strategy, abm, account based marketing, abx, account based experience Sean Sullivan sean@convergecoffee.co Episode 41: Creating Mad Marketing with Customer Experience https://www.convergecoffee.co/41 f05eb488-1099-4eea-a914-9a7f5cb4524d Mon, 07 Oct 2019 10:00:00 -0400 Sean Sullivan 41 Creating Mad Marketing with Customer Experience full 3 Sean Sullivan In this episode, Sean sits down with Mohammed M. Mahdi and Anthony Duncan, co-founders of The Mad Optimist. They dive into why they started the company. They go deeper into how to the company's messaging and pivot more to the customer service and employee focus of their company. 27:43 no <p>In this episode, Sean sits down with Mohammed M. Mahdi and Anthony Duncan, co-founders of <a href="https://www.themadoptimist.com/" rel="nofollow noopener">The Mad Optimist</a>. They dive into why they started the company. They go deeper into how to the company's messaging and pivot more to the customer service and employee focus of their company. </p> <p>More About Mohammed and Anthony.<br> <a href="https://www.linkedin.com/in/mohammedmmahdi/" rel="nofollow noopener">https://www.linkedin.com/in/mohammedmmahdi/</a><br> <a href="https://www.linkedin.com/in/anthony-duncan-73baa826/" rel="nofollow noopener">https://www.linkedin.com/in/anthony-duncan-73baa826/</a> </p> mohammed m. mahdi, anthony duncan, the mad optimist, customer experience In this episode, Sean sits down with Mohammed M. Mahdi and Anthony Duncan, co-founders of The Mad Optimist. They dive into why they started the company. They go deeper into how to the company's messaging and pivot more to the customer service and employee focus of their company.

More About Mohammed and Anthony.
https://www.linkedin.com/in/mohammedmmahdi/
https://www.linkedin.com/in/anthony-duncan-73baa826/

]]> In this episode, Sean sits down with Mohammed M. Mahdi and Anthony Duncan, co-founders of The Mad Optimist. They dive into why they started the company. They go deeper into how to the company's messaging and pivot more to the customer service and employee focus of their company.

More About Mohammed and Anthony.
https://www.linkedin.com/in/mohammedmmahdi/
https://www.linkedin.com/in/anthony-duncan-73baa826/

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