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    <title>Converge Coffee - Episodes Tagged with “Squadcast”</title>
    <link>https://www.convergecoffee.co/tags/squadcast</link>
    <pubDate>Fri, 15 Oct 2021 09:15:00 -0400</pubDate>
    <description>Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from lessons they learned. You get each speaker's actionable insights and feel their passion like you were sitting right across the coffee table. 
This podcast is about building a strong customer experience (CX) community. Each episode will be packed with information at your fingertips. Think of this podcast as talking to the speaker right across the table and walk away with content to actually use. No more list posts because most people struggle with implementation. This is about proving CX through small, simple actionable ideas that make huge impacts.
We dive deeper in the 4 go to market (GTM) success cores to achieve and prove customer experience: Messaging, Design, Tech, and Experience. These 4 essentials don't only apply to marketing. Guests have marketing, sales, customer experience, revops, recruiting, data, and product backgrounds. Today, each business function grows either through customers or employees converging back to those 4 success cores.
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    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>Learn from Experts Like They Were Right Across a Coffee Table</itunes:subtitle>
    <itunes:author>Sean Sullivan</itunes:author>
    <itunes:summary>Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from lessons they learned. You get each speaker's actionable insights and feel their passion like you were sitting right across the coffee table. 
This podcast is about building a strong customer experience (CX) community. Each episode will be packed with information at your fingertips. Think of this podcast as talking to the speaker right across the table and walk away with content to actually use. No more list posts because most people struggle with implementation. This is about proving CX through small, simple actionable ideas that make huge impacts.
We dive deeper in the 4 go to market (GTM) success cores to achieve and prove customer experience: Messaging, Design, Tech, and Experience. These 4 essentials don't only apply to marketing. Guests have marketing, sales, customer experience, revops, recruiting, data, and product backgrounds. Today, each business function grows either through customers or employees converging back to those 4 success cores.
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    <itunes:keywords>marketing, messaging, design, technology, martech, marketing technology, customer experience, cx, buyer experience, employee experience, customer buying journey, marketing success, customer success, proving customer experience, proving cx, prove customer experience, prove cx, go to market operations, gtm ops, go to market, gtm, go to market strategy, gtm strategy, abm, account based marketing, abx, account based experience</itunes:keywords>
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      <itunes:name>Sean Sullivan</itunes:name>
      <itunes:email>sean@convergecoffee.co</itunes:email>
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  <title>Episode 113: How Listening to Customers Created a Business Focused Community</title>
  <link>https://www.convergecoffee.co/113</link>
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  <pubDate>Fri, 15 Oct 2021 09:15:00 -0400</pubDate>
  <author>Sean Sullivan</author>
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  <itunes:episode>113</itunes:episode>
  <itunes:title>How Listening to Customers Created a Business Focused Community</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:season>5</itunes:season>
  <itunes:author>Sean Sullivan</itunes:author>
  <itunes:subtitle>In this episode, Sean sits down with Rock Felder, COO at SquadCast. They dive into why Rock and his co-founder Zach started the company. They go deeper into his experiences and view about product led growth in the booming podcasting world. Rock explains how they grew the SquadCast team around engaging customers and building a podcasting community. Rock shares insights on how to build a company from scratch and the phases needed to get it to be sustainable. Rock's helpful and easy tone shows how passionate he is about helping a community with not pushing product but rather adapting to customer needs.</itunes:subtitle>
  <itunes:duration>28:29</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>&lt;p&gt;In this episode, Sean sits down with Rock Felder, COO at &lt;a href="https://squadcast.fm/" target="_blank" rel="nofollow noopener"&gt;SquadCast&lt;/a&gt;. They dive into why Rock and his co-founder Zach started the company. They go deeper into his experiences and view about product led growth in the booming podcasting world. Rock explains how they grew the SquadCast team around engaging customers and building a podcasting community. Rock shares insights on how to build a company from scratch and the phases needed to get it to be sustainable. Rock's helpful and easy tone shows how passionate he is about helping a community with not pushing product but rather adapting to customer needs.&lt;/p&gt;

&lt;p&gt;More About Rock. &lt;a href="https://www.linkedin.com/in/rockwell-felder-cpa/" target="_blank" rel="nofollow noopener"&gt;https://www.linkedin.com/in/rockwell-felder-cpa/&lt;/a&gt; &lt;/p&gt;
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  <itunes:keywords>rock felder, squadcast, podcasting, podcasts, podcasting community, customer experience</itunes:keywords>
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    <![CDATA[<p>In this episode, Sean sits down with Rock Felder, COO at <a href="https://squadcast.fm/" rel="nofollow">SquadCast</a>. They dive into why Rock and his co-founder Zach started the company. They go deeper into his experiences and view about product led growth in the booming podcasting world. Rock explains how they grew the SquadCast team around engaging customers and building a podcasting community. Rock shares insights on how to build a company from scratch and the phases needed to get it to be sustainable. Rock&#39;s helpful and easy tone shows how passionate he is about helping a community with not pushing product but rather adapting to customer needs.</p>

<p>More About Rock. <a href="https://www.linkedin.com/in/rockwell-felder-cpa/" rel="nofollow">https://www.linkedin.com/in/rockwell-felder-cpa/</a></p>]]>
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  <itunes:summary>
    <![CDATA[<p>In this episode, Sean sits down with Rock Felder, COO at <a href="https://squadcast.fm/" rel="nofollow">SquadCast</a>. They dive into why Rock and his co-founder Zach started the company. They go deeper into his experiences and view about product led growth in the booming podcasting world. Rock explains how they grew the SquadCast team around engaging customers and building a podcasting community. Rock shares insights on how to build a company from scratch and the phases needed to get it to be sustainable. Rock&#39;s helpful and easy tone shows how passionate he is about helping a community with not pushing product but rather adapting to customer needs.</p>

<p>More About Rock. <a href="https://www.linkedin.com/in/rockwell-felder-cpa/" rel="nofollow">https://www.linkedin.com/in/rockwell-felder-cpa/</a></p>]]>
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