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    <title>Converge Coffee - Episodes Tagged with “Soum Rakshit”</title>
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    <pubDate>Fri, 13 Oct 2023 10:00:00 -0400</pubDate>
    <description>Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from lessons they learned. You get each speaker's actionable insights and feel their passion like you were sitting right across the coffee table. 
This podcast is about building a strong customer experience (CX) community. Each episode will be packed with information at your fingertips. Think of this podcast as talking to the speaker right across the table and walk away with content to actually use. No more list posts because most people struggle with implementation. This is about proving CX through small, simple actionable ideas that make huge impacts.
We dive deeper in the 4 go to market (GTM) success cores to achieve and prove customer experience: Messaging, Design, Tech, and Experience. These 4 essentials don't only apply to marketing. Guests have marketing, sales, customer experience, revops, recruiting, data, and product backgrounds. Today, each business function grows either through customers or employees converging back to those 4 success cores.
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    <itunes:subtitle>Learn from Experts Like They Were Right Across a Coffee Table</itunes:subtitle>
    <itunes:author>Sean Sullivan</itunes:author>
    <itunes:summary>Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from lessons they learned. You get each speaker's actionable insights and feel their passion like you were sitting right across the coffee table. 
This podcast is about building a strong customer experience (CX) community. Each episode will be packed with information at your fingertips. Think of this podcast as talking to the speaker right across the table and walk away with content to actually use. No more list posts because most people struggle with implementation. This is about proving CX through small, simple actionable ideas that make huge impacts.
We dive deeper in the 4 go to market (GTM) success cores to achieve and prove customer experience: Messaging, Design, Tech, and Experience. These 4 essentials don't only apply to marketing. Guests have marketing, sales, customer experience, revops, recruiting, data, and product backgrounds. Today, each business function grows either through customers or employees converging back to those 4 success cores.
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    <itunes:keywords>marketing, messaging, design, technology, martech, marketing technology, customer experience, cx, buyer experience, employee experience, customer buying journey, marketing success, customer success, proving customer experience, proving cx, prove customer experience, prove cx, go to market operations, gtm ops, go to market, gtm, go to market strategy, gtm strategy, abm, account based marketing, abx, account based experience</itunes:keywords>
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      <itunes:name>Sean Sullivan</itunes:name>
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  <title>Episode 146: Why is Understanding the Research and Development Process is Essential for the Customer Experience</title>
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  <pubDate>Fri, 13 Oct 2023 10:00:00 -0400</pubDate>
  <author>Sean Sullivan</author>
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  <itunes:episode>146</itunes:episode>
  <itunes:title>Why is Understanding the Research and Development Process is Essential for the Customer Experience</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:season>6</itunes:season>
  <itunes:author>Sean Sullivan</itunes:author>
  <itunes:subtitle>In this episode, Sean sits down with Dr. Soum Rakshit, Co-Founder &amp; CEO of award-winning sexual health company, MysteryVibe. They dive into why Soum started MysteryVibe. They go deeper into his experience from having a biomedical background and a PhD and how journey to starting MysteryVibe. Soum gives some great insights on how long the R&amp;D process is and how distribution is the easy part in medical product releases. Soum gives wonderful tech examples of his own products and some tech giants. His tone gives off an astute yet inquisitive feeling. Soum gets deep on his love for his son, travel, and exploring the city.
More About Soum. https://www.linkedin.com/in/soum/</itunes:subtitle>
  <itunes:duration>29:49</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>In this episode, Sean sits down with Dr. Soum Rakshit, Co-Founder &amp;amp; CEO of award-winning sexual health company, MysteryVibe (https://mysteryvibe.com). They dive into why Soum started MysteryVibe. They go deeper into his experience from having a biomedical background and a PhD and how journey to starting MysteryVibe. Soum gives some great insights on how long the R&amp;amp;D process is and how distribution is the easy part in medical product releases. Soum gives wonderful tech examples of his own products and some tech giants. His tone gives off an astute yet inquisitive feeling. Soum gets deep on his love for his son, travel, and exploring the city.
More About Soum. https://www.linkedin.com/in/soum/ 
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  <itunes:keywords>soum rakshit, mysteryvibe, research and development, customer experience, cx</itunes:keywords>
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    <![CDATA[<p>In this episode, Sean sits down with Dr. Soum Rakshit, Co-Founder &amp; CEO of award-winning sexual health company, <a href="https://mysteryvibe.com" rel="nofollow">MysteryVibe</a>. They dive into why Soum started MysteryVibe. They go deeper into his experience from having a biomedical background and a PhD and how journey to starting MysteryVibe. Soum gives some great insights on how long the R&amp;D process is and how distribution is the easy part in medical product releases. Soum gives wonderful tech examples of his own products and some tech giants. His tone gives off an astute yet inquisitive feeling. Soum gets deep on his love for his son, travel, and exploring the city.<br>
More About Soum. <a href="https://www.linkedin.com/in/soum/" rel="nofollow">https://www.linkedin.com/in/soum/</a></p>]]>
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    <![CDATA[<p>In this episode, Sean sits down with Dr. Soum Rakshit, Co-Founder &amp; CEO of award-winning sexual health company, <a href="https://mysteryvibe.com" rel="nofollow">MysteryVibe</a>. They dive into why Soum started MysteryVibe. They go deeper into his experience from having a biomedical background and a PhD and how journey to starting MysteryVibe. Soum gives some great insights on how long the R&amp;D process is and how distribution is the easy part in medical product releases. Soum gives wonderful tech examples of his own products and some tech giants. His tone gives off an astute yet inquisitive feeling. Soum gets deep on his love for his son, travel, and exploring the city.<br>
More About Soum. <a href="https://www.linkedin.com/in/soum/" rel="nofollow">https://www.linkedin.com/in/soum/</a></p>]]>
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