app02 Wed, 09 Sep 2026 10:32:44 +0000 Fireside (https://fireside.fm) Converge Coffee - Episodes Tagged with “Rocky Walls” https://www.convergecoffee.co/tags/rocky%20walls Fri, 19 Mar 2021 09:30:00 -0400 Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from the lessons they learned. Every episode puts you right across the coffee table from your speaker. You'd be walking away with actionable insights you can actually use, not another list post no one implements. We dive deeper into the four go-to-market success cores that drive and prove customer experience: Messaging, Design, Tech, and Experience. These four essentials don't only apply to marketing. Guests bring backgrounds in sales, customer experience, RevOps, recruiting, data, and product because today, every business function grows through the same two forces: customers and employees converging back to those four cores. In three years, we built what was one of the world's top 1% downloaded podcasts with 250 human downloads per episode and an 80%+ consumption rate. en-us episodic Learn from Experts Like They Were Right Across a Coffee Table Sean Sullivan Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from the lessons they learned. Every episode puts you right across the coffee table from your speaker. You'd be walking away with actionable insights you can actually use, not another list post no one implements. We dive deeper into the four go-to-market success cores that drive and prove customer experience: Messaging, Design, Tech, and Experience. These four essentials don't only apply to marketing. Guests bring backgrounds in sales, customer experience, RevOps, recruiting, data, and product because today, every business function grows through the same two forces: customers and employees converging back to those four cores. In three years, we built what was one of the world's top 1% downloaded podcasts with 250 human downloads per episode and an 80%+ consumption rate. no marketing, messaging, design, technology, martech, marketing technology, customer experience, cx, buyer experience, employee experience, customer buying journey, marketing success, customer success, proving customer experience, proving cx, prove customer experience, prove cx, go to market operations, gtm ops, go to market, gtm, go to market strategy, gtm strategy, abm, account based marketing, abx, account based experience Sean Sullivan sean@convergecoffee.co Episode 90: Adapt to Change by Listening to Your Customers https://www.convergecoffee.co/90 c3a2eda4-5acd-41f8-9187-2b56a9ae5afb Fri, 19 Mar 2021 09:30:00 -0400 Sean Sullivan 90 Adapt to Change by Listening to Your Customers full 5 Sean Sullivan In this episode, Sean sits down with Rocky Walls, CEO at 12 Stars Media. They dive into why Rocky started the company over 13 years ago and what changes were made to fit the current customer market. They go deeper into how Rocky's company survived two recessions and the impacts on customer experience. Rocky shares insights how storytelling to deliver great customer experience has changed and what has stayed the same. Rocky's calm demeanor brings you into his story about adjusting to current climates and customer needs. 34:24 no <p>In this episode, Sean sits down with Rocky Walls, CEO at <a href="https://www.12starsmedia.com/" rel="nofollow noopener">12 Stars Media</a>. They dive into why Rocky started the company over 13 years ago and what changes were made to fit the current customer market. They go deeper into how Rocky's company survived two recessions and the impacts on customer experience. Rocky shares insights how storytelling to deliver great customer experience has changed and what has stayed the same. Rocky's calm demeanor brings you into his story about adjusting to current climates and customer needs.</p> <p>More About Rocky. <a href="https://www.linkedin.com/in/rockywalls/" rel="nofollow noopener">https://www.linkedin.com/in/rockywalls/</a> </p> rocky walls, 12 stars media, customer experience, video marketing In this episode, Sean sits down with Rocky Walls, CEO at 12 Stars Media. They dive into why Rocky started the company over 13 years ago and what changes were made to fit the current customer market. They go deeper into how Rocky's company survived two recessions and the impacts on customer experience. Rocky shares insights how storytelling to deliver great customer experience has changed and what has stayed the same. Rocky's calm demeanor brings you into his story about adjusting to current climates and customer needs.

More About Rocky. https://www.linkedin.com/in/rockywalls/

]]> In this episode, Sean sits down with Rocky Walls, CEO at 12 Stars Media. They dive into why Rocky started the company over 13 years ago and what changes were made to fit the current customer market. They go deeper into how Rocky's company survived two recessions and the impacts on customer experience. Rocky shares insights how storytelling to deliver great customer experience has changed and what has stayed the same. Rocky's calm demeanor brings you into his story about adjusting to current climates and customer needs.

More About Rocky. https://www.linkedin.com/in/rockywalls/

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