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    <title>Converge Coffee - Episodes Tagged with “Mike Reynolds”</title>
    <link>https://www.convergecoffee.co/tags/mike%20reynolds</link>
    <pubDate>Fri, 19 Mar 2021 09:45:00 -0400</pubDate>
    <description>Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from lessons they learned. You get each speaker's actionable insights and feel their passion like you were sitting right across the coffee table. 
This podcast is about building a strong customer experience (CX) community. Each episode will be packed with information at your fingertips. Think of this podcast as talking to the speaker right across the table and walk away with content to actually use. No more list posts because most people struggle with implementation. This is about proving CX through small, simple actionable ideas that make huge impacts.
We dive deeper in the 4 go to market (GTM) success cores to achieve and prove customer experience: Messaging, Design, Tech, and Experience. These 4 essentials don't only apply to marketing. Guests have marketing, sales, customer experience, revops, recruiting, data, and product backgrounds. Today, each business function grows either through customers or employees converging back to those 4 success cores.
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    <itunes:subtitle>Learn from Experts Like They Were Right Across a Coffee Table</itunes:subtitle>
    <itunes:author>Sean Sullivan</itunes:author>
    <itunes:summary>Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from lessons they learned. You get each speaker's actionable insights and feel their passion like you were sitting right across the coffee table. 
This podcast is about building a strong customer experience (CX) community. Each episode will be packed with information at your fingertips. Think of this podcast as talking to the speaker right across the table and walk away with content to actually use. No more list posts because most people struggle with implementation. This is about proving CX through small, simple actionable ideas that make huge impacts.
We dive deeper in the 4 go to market (GTM) success cores to achieve and prove customer experience: Messaging, Design, Tech, and Experience. These 4 essentials don't only apply to marketing. Guests have marketing, sales, customer experience, revops, recruiting, data, and product backgrounds. Today, each business function grows either through customers or employees converging back to those 4 success cores.
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    <itunes:keywords>marketing, messaging, design, technology, martech, marketing technology, customer experience, cx, buyer experience, employee experience, customer buying journey, marketing success, customer success, proving customer experience, proving cx, prove customer experience, prove cx, go to market operations, gtm ops, go to market, gtm, go to market strategy, gtm strategy, abm, account based marketing, abx, account based experience</itunes:keywords>
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      <itunes:name>Sean Sullivan</itunes:name>
      <itunes:email>sean@convergecoffee.co</itunes:email>
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  <title>Episode 91: The Digital Product's Life is the Customer Experience. Build the Right Thing and Building the Thing Right.</title>
  <link>https://www.convergecoffee.co/91</link>
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  <pubDate>Fri, 19 Mar 2021 09:45:00 -0400</pubDate>
  <author>Sean Sullivan</author>
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  <itunes:episode>91</itunes:episode>
  <itunes:title>The Digital Product's Life is the Customer Experience. Build the Right Thing and Building the Thing Right.</itunes:title>
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  <itunes:season>5</itunes:season>
  <itunes:author>Sean Sullivan</itunes:author>
  <itunes:subtitle>In this episode, Sean sits down with Mike Reynolds, CEO at Innovatemap. They dive into how Mike started the company and how the customer landscape has changed. Hint: Digital products are not exclusively for the tech scene. They go deeper into how Mike's company has adapted well to digital innovation and the workplace. Mike goes deeper on new digital trends but the importance of keeping customer experience as a primary focus in product messaging, design, and technology. Mike's enthusiasm about digital products and his team is evident of Innovatemap's success and how passion can come success.</itunes:subtitle>
  <itunes:duration>39:38</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>&lt;p&gt;In this episode, Sean sits down with Mike Reynolds, CEO at &lt;a href="https://innovatemap.com/" target="_blank" rel="nofollow noopener"&gt;Innovatemap&lt;/a&gt;. They dive into how Mike started the company and how the customer landscape has changed. Hint: Digital products are not exclusively for the tech scene. They go deeper into how Mike's company has adapted well to digital innovation and the workplace. Mike goes deeper on new digital trends but the importance of keeping customer experience as a primary focus in product messaging, design, and technology. Mike's enthusiasm about digital products and his team is evident of Innovatemap's success and how passion can come success.&lt;/p&gt;

&lt;p&gt;More About Mike. &lt;a href="https://www.linkedin.com/in/mike-reynolds-8594932/" target="_blank" rel="nofollow noopener"&gt;https://www.linkedin.com/in/mike-reynolds-8594932/&lt;/a&gt; &lt;/p&gt;
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  <itunes:keywords>mike reynolds, innovatemap, digital products, design, technology, messaging, product design, product technology, product messaging, customer experience</itunes:keywords>
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    <![CDATA[<p>In this episode, Sean sits down with Mike Reynolds, CEO at <a href="https://innovatemap.com/" rel="nofollow">Innovatemap</a>. They dive into how Mike started the company and how the customer landscape has changed. Hint: Digital products are not exclusively for the tech scene. They go deeper into how Mike&#39;s company has adapted well to digital innovation and the workplace. Mike goes deeper on new digital trends but the importance of keeping customer experience as a primary focus in product messaging, design, and technology. Mike&#39;s enthusiasm about digital products and his team is evident of Innovatemap&#39;s success and how passion can come success.</p>

<p>More About Mike. <a href="https://www.linkedin.com/in/mike-reynolds-8594932/" rel="nofollow">https://www.linkedin.com/in/mike-reynolds-8594932/</a></p>]]>
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  <itunes:summary>
    <![CDATA[<p>In this episode, Sean sits down with Mike Reynolds, CEO at <a href="https://innovatemap.com/" rel="nofollow">Innovatemap</a>. They dive into how Mike started the company and how the customer landscape has changed. Hint: Digital products are not exclusively for the tech scene. They go deeper into how Mike&#39;s company has adapted well to digital innovation and the workplace. Mike goes deeper on new digital trends but the importance of keeping customer experience as a primary focus in product messaging, design, and technology. Mike&#39;s enthusiasm about digital products and his team is evident of Innovatemap&#39;s success and how passion can come success.</p>

<p>More About Mike. <a href="https://www.linkedin.com/in/mike-reynolds-8594932/" rel="nofollow">https://www.linkedin.com/in/mike-reynolds-8594932/</a></p>]]>
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