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    <title>Converge Coffee - Episodes Tagged with “Jen Marr”</title>
    <link>https://www.convergecoffee.co/tags/jen%20marr</link>
    <pubDate>Fri, 01 Oct 2021 09:45:00 -0400</pubDate>
    <description>Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from lessons they learned. You get each speaker's actionable insights and feel their passion like you were sitting right across the coffee table. This podcast is about building a strong customer experience (CX) community. Each episode will be packed with information at your fingertips. Think of this podcast as talking to the speaker right across the table and walk away with content to actually use. No more list posts because most people struggle with implementation. This is about proving CX through small, simple actionable ideas that make huge impacts. We dive deeper in the 4 go to market (GTM) success cores to achieve and prove customer experience: Messaging, Design, Tech, and Experience. These 4 essentials don't only apply to marketing. Guests have marketing, sales, customer experience, revops, recruiting, data, and product backgrounds. Today, each business function grows either through customers or employees converging back to those 4 success cores.</description>
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    <itunes:subtitle>Learn from Experts Like They Were Right Across a Coffee Table</itunes:subtitle>
    <itunes:author>Sean Sullivan</itunes:author>
    <itunes:summary>Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from lessons they learned. You get each speaker's actionable insights and feel their passion like you were sitting right across the coffee table. This podcast is about building a strong customer experience (CX) community. Each episode will be packed with information at your fingertips. Think of this podcast as talking to the speaker right across the table and walk away with content to actually use. No more list posts because most people struggle with implementation. This is about proving CX through small, simple actionable ideas that make huge impacts. We dive deeper in the 4 go to market (GTM) success cores to achieve and prove customer experience: Messaging, Design, Tech, and Experience. These 4 essentials don't only apply to marketing. Guests have marketing, sales, customer experience, revops, recruiting, data, and product backgrounds. Today, each business function grows either through customers or employees converging back to those 4 success cores.</itunes:summary>
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    <itunes:keywords>marketing, messaging, design, technology, martech, marketing technology, customer experience, cx, buyer experience, employee experience, customer buying journey, marketing success, customer success, proving customer experience, proving cx, prove customer experience, prove cx, go to market operations, gtm ops, go to market, gtm, go to market strategy, gtm strategy, abm, account based marketing, abx, account based experience</itunes:keywords>
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      <itunes:name>Sean Sullivan</itunes:name>
      <itunes:email>sean@convergecoffee.co</itunes:email>
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  <title>Episode 111: How Comfort Creates Genuine, Positive Experiences</title>
  <link>https://www.convergecoffee.co/111</link>
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  <pubDate>Fri, 01 Oct 2021 09:45:00 -0400</pubDate>
  <author>Sean Sullivan</author>
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  <itunes:episode>111</itunes:episode>
  <itunes:title>How Comfort Creates Genuine, Positive Experiences</itunes:title>
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  <itunes:season>5</itunes:season>
  <itunes:author>Sean Sullivan</itunes:author>
  <itunes:subtitle>In this episode, Sean sits down with Jen Marr. They dive into why Jen started Inspiring Comfort and why comfort creates better experiences and sustains relationships better than empathy. They go deeper into her research on why people haven't been equipped to create comfortable environments. NOTE: Jen spent extensive time at crisis areas like Sandy Hook to research how comfort helps with positive healing impacts. Jen explains how this can translate to less critical experiences through marketing and customer experience. Jen shares insights on how comfort can bring back human connectedness in this very digitally, yet disconnected world. Jen's comforting and kind tone shows how passionate she is about helping others with understanding what comfort is and programs around facilitating those behaviors.</itunes:subtitle>
  <itunes:duration>25:36</itunes:duration>
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  <description>&lt;p&gt;In this episode, Sean sits down with Jen Marr. They dive into why Jen started &lt;a href="https://www.inspiringcomfort.com/" rel="nofollow noopener"&gt;Inspiring Comfort&lt;/a&gt; and why comfort creates better experiences and sustains relationships better than empathy. They go deeper into her research on why people haven't been equipped to create comfortable environments. NOTE: Jen spent extensive time at crisis areas like Sandy Hook to research how comfort helps with positive healing impacts. Jen explains how this can translate to less critical experiences through marketing and customer experience. Jen shares insights on how comfort can bring back human connectedness in this very digitally, yet disconnected world. Jen's comforting and kind tone shows how passionate she is about helping others with understanding what comfort is and programs around facilitating those behaviors.&lt;/p&gt;

&lt;p&gt;More About Jen. &lt;a href="https://www.linkedin.com/in/jenmarr/" rel="nofollow noopener"&gt;https://www.linkedin.com/in/jenmarr/&lt;/a&gt; &lt;/p&gt;
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  <itunes:keywords>jen marr, inspiring comfort, customer experience</itunes:keywords>
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    <![CDATA[<p>In this episode, Sean sits down with Jen Marr. They dive into why Jen started <a href="https://www.inspiringcomfort.com/" rel="nofollow noopener">Inspiring Comfort</a> and why comfort creates better experiences and sustains relationships better than empathy. They go deeper into her research on why people haven't been equipped to create comfortable environments. NOTE: Jen spent extensive time at crisis areas like Sandy Hook to research how comfort helps with positive healing impacts. Jen explains how this can translate to less critical experiences through marketing and customer experience. Jen shares insights on how comfort can bring back human connectedness in this very digitally, yet disconnected world. Jen's comforting and kind tone shows how passionate she is about helping others with understanding what comfort is and programs around facilitating those behaviors.</p>

<p>More About Jen. <a href="https://www.linkedin.com/in/jenmarr/" rel="nofollow noopener">https://www.linkedin.com/in/jenmarr/</a></p>]]>
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    <![CDATA[<p>In this episode, Sean sits down with Jen Marr. They dive into why Jen started <a href="https://www.inspiringcomfort.com/" rel="nofollow noopener">Inspiring Comfort</a> and why comfort creates better experiences and sustains relationships better than empathy. They go deeper into her research on why people haven't been equipped to create comfortable environments. NOTE: Jen spent extensive time at crisis areas like Sandy Hook to research how comfort helps with positive healing impacts. Jen explains how this can translate to less critical experiences through marketing and customer experience. Jen shares insights on how comfort can bring back human connectedness in this very digitally, yet disconnected world. Jen's comforting and kind tone shows how passionate she is about helping others with understanding what comfort is and programs around facilitating those behaviors.</p>

<p>More About Jen. <a href="https://www.linkedin.com/in/jenmarr/" rel="nofollow noopener">https://www.linkedin.com/in/jenmarr/</a></p>]]>
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