<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0" encoding="UTF-8" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:admin="http://webns.net/mvcb/" xmlns:atom="http://www.w3.org/2005/Atom/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:fireside="http://fireside.fm/modules/rss/fireside">
  <channel>
    <fireside:hostname>app03</fireside:hostname>
    <fireside:genDate>Fri, 28 Aug 2026 10:38:50 +0000</fireside:genDate>
    <generator>Fireside (https://fireside.fm)</generator>
    <title>Converge Coffee - Episodes Tagged with “Element Three”</title>
    <link>https://www.convergecoffee.co/tags/element%20three</link>
    <pubDate>Fri, 18 Mar 2022 09:00:00 -0400</pubDate>
    <description>Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from the lessons they learned. Every episode puts you right across the coffee table from your speaker. You'd be walking away with actionable insights you can actually use, not another list post no one implements. We dive deeper into the four go-to-market success cores that drive and prove customer experience: Messaging, Design, Tech, and Experience. These four essentials don't only apply to marketing. Guests bring backgrounds in sales, customer experience, RevOps, recruiting, data, and product because today, every business function grows through the same two forces: customers and employees converging back to those four cores. In three years, we built what was one of the world's top 1% downloaded podcasts with 250 human downloads per episode and an 80%+ consumption rate.</description>
    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>Learn from Experts Like They Were Right Across a Coffee Table</itunes:subtitle>
    <itunes:author>Sean Sullivan</itunes:author>
    <itunes:summary>Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from the lessons they learned. Every episode puts you right across the coffee table from your speaker. You'd be walking away with actionable insights you can actually use, not another list post no one implements. We dive deeper into the four go-to-market success cores that drive and prove customer experience: Messaging, Design, Tech, and Experience. These four essentials don't only apply to marketing. Guests bring backgrounds in sales, customer experience, RevOps, recruiting, data, and product because today, every business function grows through the same two forces: customers and employees converging back to those four cores. In three years, we built what was one of the world's top 1% downloaded podcasts with 250 human downloads per episode and an 80%+ consumption rate.</itunes:summary>
    <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/5/5f62ff0b-10ed-4185-acf9-981ac7eda22f/cover.jpg?v=5"/>
    <itunes:explicit>no</itunes:explicit>
    <itunes:keywords>marketing, messaging, design, technology, martech, marketing technology, customer experience, cx, buyer experience, employee experience, customer buying journey, marketing success, customer success, proving customer experience, proving cx, prove customer experience, prove cx, go to market operations, gtm ops, go to market, gtm, go to market strategy, gtm strategy, abm, account based marketing, abx, account based experience</itunes:keywords>
    <itunes:owner>
      <itunes:name>Sean Sullivan</itunes:name>
      <itunes:email>sean@convergecoffee.co</itunes:email>
    </itunes:owner>
<itunes:category text="Business">
  <itunes:category text="Entrepreneurship"/>
</itunes:category>
<itunes:category text="Business">
  <itunes:category text="Management"/>
</itunes:category>
<item>
  <title>Episode 117: How Leaders Work to Build Brands and Foster Great Customer Experiences</title>
  <link>https://www.convergecoffee.co/117</link>
  <guid isPermaLink="false">53d007b1-8e77-4c25-bee9-415acc810cbc</guid>
  <pubDate>Fri, 18 Mar 2022 09:00:00 -0400</pubDate>
  <author>Sean Sullivan</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/5f62ff0b-10ed-4185-acf9-981ac7eda22f/53d007b1-8e77-4c25-bee9-415acc810cbc.mp3" length="41850616" type="audio/mpeg"/>
  <itunes:episode>117</itunes:episode>
  <itunes:title>How Leaders Work to Build Brands and Foster Great Customer Experiences</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:season>5</itunes:season>
  <itunes:author>Sean Sullivan</itunes:author>
  <itunes:subtitle>In this episode, Sean sits down with Tiffany Sauder, CEO of Element Three. They dive into how Tiffany helps her team build better brands for the company's customers. They go deeper into her experience from leading E3 into some pivotal transitions. Tiffany explains people want authentic brands and this comes from leadership being transparent. Tiffany's focused yet passionate tone shows how much she loves helping her company succeed. She even gives some insight from her own personal experiences and vulnerability when she launched Scared Confident in 2021.</itunes:subtitle>
  <itunes:duration>29:03</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/5/5f62ff0b-10ed-4185-acf9-981ac7eda22f/cover.jpg?v=5"/>
  <description>&lt;p&gt;In this episode, Sean sits down with Tiffany Sauder, CEO of &lt;a href="https://elementthree.com/" rel="nofollow noopener"&gt;Element Three&lt;/a&gt;. They dive into how Tiffany helps her team build better brands for the company's customers. They go deeper into her experience from leading E3 into some pivotal transitions. Tiffany explains people want authentic brands and this comes from leadership being transparent. Tiffany's focused yet passionate tone shows how much she loves helping her company succeed. She even gives some insight from her own personal experiences and vulnerability when she launched &lt;a href="https://www.tiffanysauder.com/scared-confident/" rel="nofollow noopener"&gt;Scared Confident&lt;/a&gt; in 2021.&lt;/p&gt;

&lt;p&gt;More About Tiffany. &lt;a href="https://www.linkedin.com/in/tiffanysauder" rel="nofollow noopener"&gt;https://www.linkedin.com/in/tiffanysauder&lt;/a&gt; &lt;/p&gt;
</description>
  <itunes:keywords>tiffany sauder, element three, scared confident, brand transparency, customer experience, authentic brands</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>In this episode, Sean sits down with Tiffany Sauder, CEO of <a href="https://elementthree.com/" rel="nofollow noopener">Element Three</a>. They dive into how Tiffany helps her team build better brands for the company's customers. They go deeper into her experience from leading E3 into some pivotal transitions. Tiffany explains people want authentic brands and this comes from leadership being transparent. Tiffany's focused yet passionate tone shows how much she loves helping her company succeed. She even gives some insight from her own personal experiences and vulnerability when she launched <a href="https://www.tiffanysauder.com/scared-confident/" rel="nofollow noopener">Scared Confident</a> in 2021.</p>

<p>More About Tiffany. <a href="https://www.linkedin.com/in/tiffanysauder" rel="nofollow noopener">https://www.linkedin.com/in/tiffanysauder</a></p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>In this episode, Sean sits down with Tiffany Sauder, CEO of <a href="https://elementthree.com/" rel="nofollow noopener">Element Three</a>. They dive into how Tiffany helps her team build better brands for the company's customers. They go deeper into her experience from leading E3 into some pivotal transitions. Tiffany explains people want authentic brands and this comes from leadership being transparent. Tiffany's focused yet passionate tone shows how much she loves helping her company succeed. She even gives some insight from her own personal experiences and vulnerability when she launched <a href="https://www.tiffanysauder.com/scared-confident/" rel="nofollow noopener">Scared Confident</a> in 2021.</p>

<p>More About Tiffany. <a href="https://www.linkedin.com/in/tiffanysauder" rel="nofollow noopener">https://www.linkedin.com/in/tiffanysauder</a></p>]]>
  </itunes:summary>
</item>
<item>
  <title>Episode 23: How to Focus on the Customer through the Sales and Delivery Process</title>
  <link>https://www.convergecoffee.co/23</link>
  <guid isPermaLink="false">d1d32c5e-8468-47b5-a054-afcf743f5489</guid>
  <pubDate>Fri, 21 Sep 2018 10:00:00 -0400</pubDate>
  <author>Sean Sullivan</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/5f62ff0b-10ed-4185-acf9-981ac7eda22f/d1d32c5e-8468-47b5-a054-afcf743f5489.mp3" length="32798655" type="audio/mp3"/>
  <itunes:episode>23</itunes:episode>
  <itunes:title>How to Focus on the Customer through the Sales and Delivery Process</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:season>2</itunes:season>
  <itunes:author>Sean Sullivan</itunes:author>
  <itunes:subtitle>In this episode, Sean sits down with Joe Mills, business development manager at Element Three and co-owner of Summit Strength. They dive into what companies should look for in marketing agencies when doing a request for proposal (RFP). Joe explains how the bad way and the good way do a RFP. The situation comes down to customer experience. Whether you sign with a company or not, Joe sees where the client is a right for the company. </itunes:subtitle>
  <itunes:duration>22:29</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/5/5f62ff0b-10ed-4185-acf9-981ac7eda22f/cover.jpg?v=5"/>
  <description>&lt;p&gt;In this episode, Sean sits down with Joe Mills, business development manager at &lt;a href="https://elementthree.com/" rel="nofollow noopener"&gt;Element Three&lt;/a&gt; and co-owner of Summit Fitness. They dive into &lt;a href="https://elementthree.com/blog/hiring-marketing-agency-rfp-process/" rel="nofollow noopener"&gt;what companies should look for in marketing agencies when doing a request for proposal (RFP)&lt;/a&gt;. Joe explains how the bad way and the good way do a RFP. The situation comes down to customer experience. Whether you sign with a company or not, Joe sees where the client is a right for the company. &lt;/p&gt;

&lt;p&gt;More About Joe. &lt;a href="https://www.linkedin.com/in/joe-mills-0ba62b42/" rel="nofollow noopener"&gt;https://www.linkedin.com/in/joe-mills-0ba62b42/&lt;/a&gt; &lt;/p&gt;
</description>
  <itunes:keywords>joe mills, element three, summit strength indianapolis, rfp process, marketing agencies, request for proposal marketing, customer experience</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>In this episode, Sean sits down with Joe Mills, business development manager at <a href="https://elementthree.com/" rel="nofollow noopener">Element Three</a> and co-owner of Summit Fitness. They dive into <a href="https://elementthree.com/blog/hiring-marketing-agency-rfp-process/" rel="nofollow noopener">what companies should look for in marketing agencies when doing a request for proposal (RFP)</a>. Joe explains how the bad way and the good way do a RFP. The situation comes down to customer experience. Whether you sign with a company or not, Joe sees where the client is a right for the company. </p>

<p>More About Joe. <a href="https://www.linkedin.com/in/joe-mills-0ba62b42/" rel="nofollow noopener">https://www.linkedin.com/in/joe-mills-0ba62b42/</a></p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>In this episode, Sean sits down with Joe Mills, business development manager at <a href="https://elementthree.com/" rel="nofollow noopener">Element Three</a> and co-owner of Summit Fitness. They dive into <a href="https://elementthree.com/blog/hiring-marketing-agency-rfp-process/" rel="nofollow noopener">what companies should look for in marketing agencies when doing a request for proposal (RFP)</a>. Joe explains how the bad way and the good way do a RFP. The situation comes down to customer experience. Whether you sign with a company or not, Joe sees where the client is a right for the company. </p>

<p>More About Joe. <a href="https://www.linkedin.com/in/joe-mills-0ba62b42/" rel="nofollow noopener">https://www.linkedin.com/in/joe-mills-0ba62b42/</a></p>]]>
  </itunes:summary>
</item>
  </channel>
</rss>
