Founder and CEO of technology startup SnapShyft which he co-founded with Stephanie Corliss, and is headquartered in Indianapolis, IN. With over 13 years in executive recruiting and staffing, prior to founding SnapShyft, Thor Wood operated his own successful staffing agency working with several high profile third-party logistics companies including industry heavyweight Matson Logistics. He also helped lead N+FOB’s growth from $24M to over $108M in annual recurring revenue and a Top 25 industry ranking. SnapShyft was named a TechCrunch Top Pick for Social Impact, as well as a Top 15 Startup of the Year in 2019, and previously received the Indiana Innovation Award.
December 4th, 2020 | Season 4 | 30 mins 41 secs
covid, customer experience, cx, restaurants, snapshyft, thor wood
In this episode, I sit down with Thor Wood, CEO and co-founder of SnapShyft. We dive into why Thor co-founded SnapShyft. We go deeper into how his company works on balancing a great customer experience with a two sided market - restaurant owners and workers. Thor provides a lot of great stats on the labor force and forecasts how restaurants have pivoted and will continue to pivot with COVID. Thor also gives some interesting insight on how restaurants will be coming out of the ashes stronger.