Terri Wada

Special guest

As president and cofounder of service design firm, Collabo Creative, Terri partners with service-conscious companies who desire to create exemplary customer experiences and grow loyalty from the outside in. Doubling as practitioner and educator, Terri helps companies understand their customers’ journeys, identify key areas of opportunity, and build capabilities to bring customer-centric innovation practices in house.

Terri Wada has been a guest on 1 episode.