Rocky Walls's got one simple belief that drives his personal and professional life: people need community and the best community comes from connecting people in real and simple ways.
A communicator to the core, all work and no play wouldn't really bother Rocky, but he has his fun too: he loves hanging out with his wife and three sons whether at home or on the road. He's an amateur chef who spent one recent summer building a traditional brick pizza oven in his backyard. And like any real film professional, he's an avid fan of watching movies.
One of his most exciting projects is Finding Hygge (hooga), the first feature-length documentary film the team at 12 Stars Media has produced. It's a journey to find the real meaning of the Danish word hygge, through a glimpse into the lives of the happiest people on the planet.
March 19th, 2021
In this episode, I sit down with Rocky Walls, CEO at 12 Stars Media. We dive into why Rocky started the company over 13 years ago and what changes were made to fit the current customer market. We go deeper into how Rocky's company survived two recessions and the impacts on customer experience. Rocky shares insights how storytelling to deliver great customer experience has changed and what has stayed the same. Rocky's calm demeanor brings you into his story about adjusting to current climates and customer needs.