As CEO and co-founder of The Mad Optimist, Mohammed M. Mahdi, oversees operations along with co-founders Anthony Duncan and his brother Mohammed A. Mahdi. His areas of expertise include product R&D, IT systems and networking, purchasing, and system operations. In addition, he enjoys quality control, analyzing processes and systems for efficiency, and implementing improvements as needed.
October 7th, 2019 | 27 mins 43 secs
anthony duncan, customer experience, mohammed m. mahdi, the mad optimist
In this episode, I sit down with Mohammed M. Mahdi and Anthony Duncan, co-founders of The Mad Optimist. We dive into why they started the company. We go deeper into how to the company's messaging and pivot more to the customer service and employee focus of their company.