Bonjoro was born from a sales hack for his first business; when customers started asking how they could do the same thing, Matt Barnett and the team decided to go all-in on the idea, and 3 years later Bonjoro has snowballed into a team across 5 continents and is used in 27 languages.
Matt is a creative at heart and his love of building great products is only surpassed by his total commitment to building great business culture, and Matts goal is to be the next Zappos, to be most loved brand in the world.
October 23rd, 2020 | Season 4 | 18 mins 48 secs
bonjoro, customer experience, marketing lessons, matt barnett, messaging
In this episode, I sit down with Matt Barnett, Papa Bear at Bonjoro. We dive into Matt's early days in his career and the school of hard knocks. We go deeper into from these early lessons and how Matt and his team figured how ways to align their messaging to deliver a great customer experience. The company is primarily remote and he gives some advice on how to build a culture and keep customers wanting more.