Ben Walker is a CEO, entrepreneur, and visionary leader that enjoys helping others become successful in business. Ben’s company, Transcription Outsourcing, provides user-friendly and cost effective transcription services for the medical, legal, law enforcement, and financial industries for organizations all over the world. Ben is a sought-after thought leader and has made contributions to publications like Entrepreneur Magazine, The Associated Press, Inc. and Forbes.
October 26th, 2018 | Season 2 | 16 mins 32 secs
ben walker, customer experience, podcast transcription, transcription outsourcing
In this episode, I sit down with Ben Walker, CEO of Transcription Outsourcing. We dive into why customer experience is so important in the transcription world. Ben dives deeper on what markets need transcriptions the most and how his business grew. We dive deeper in the customer experience starts with the employees. That is where great marketing happens.