Anthony Duncan, CMO and co-founder of The Mad Optimist, oversees operations along with co-founders Mohammed M. Mahdi and Mohammed A. Mahdi. His areas of expertise include sales and marketing, accounting and bookkeeping, and human resources. In addition, he enjoys implementing his creativity in design, writing, and new product development, as well as being the official Nose/scent designer.
He is an alum from the Indiana University-Bloomington, where he received a BA in Linguistics and a BA in Germanic Studies. He enjoys cooking, hiking, gardening, reading, and conlanging.
October 7th, 2019 | 27 mins 43 secs
anthony duncan, customer experience, mohammed m. mahdi, the mad optimist
In this episode, I sit down with Mohammed M. Mahdi and Anthony Duncan, co-founders of The Mad Optimist. We dive into why they started the company. We go deeper into how to the company's messaging and pivot more to the customer service and employee focus of their company.